Privacy Notice – Biologics
Effective Date: April 1, 2024
At Biologics by McKesson (“McKesson”, “our”, “us”, or “we”), we value the trust that health plans or payers, healthcare providers, patients and pharmaceutical or drug manufacturers place in us to appropriately use and protect personal information.
This Privacy Notice applies to our use of personal information we collect in connection with your use of our website or in the ordinary course of business. It also informs how McKesson will use, share and protect personal information about you. By using our website or providing personal information, you accept the privacy practices in this Privacy Notice. Please read this Privacy Notice in full to understand our privacy practices before using this website or submitting any personal information.
Scope
This Privacy Notice applies to Biologics By McKesson (https://biologics.mckesson.com) and our use of personal information we collect in connection with your use of this site.
The Privacy Notice does not apply to:
- McKesson affiliates and subsidiaries that may have separate websites, subdomains, and applications through other web, mobile, cloud or SaaS platforms which are not subject to this Privacy Notice.
- McKesson business partners, ad networks and other third parties that may have their own websites and services with separate privacy practices.
We encourage you to read the privacy notices of all websites and applications that you visit and understand their privacy practices.
Personal Information We Collect
In connection with your use of this site, we may collect personal information about you. The personal information we may collect includes, but is not limited to:
- First name, last name
- Personal telephone number personal electronic mail address, business telephone, business electronic mail address• Occupation/title, other professional and employment information
- User’s browser type, device identification number/serial number (such as for mobile phone, tablet, or computer), device or user activity (such as login-logout info, sites/pages visited, # of visits, click stream, navigation, beacon signal hits, errors, crash rate, or other user activities)
- Information you provide directly to us:
- When you use the site.
- When you use offline features related to site, such as communicating with us by phone, e-mail, or in person.
- When you interact with us in the ordinary course of business.
- Information about you that you share or make visible on the Internet. We may combine such information with information we already have about you.
Personal information may be aggregated with other information that may not be considered personal information. If we combine your non-personal information with personal information, the combined information will be treated as personal information.
Tracking Technologies We Use
We use various technologies to collect personal information. These technologies include the following:
- Web server logs
- As is true of most websites and applications, we gather certain information automatically and store it in log files. This information may include IP addresses, browser type, internet service provider, referring/exit pages, operating system, date/time stamp and/or clickstream data.
- Cookies
- We and our subsidiaries, business partners, marketing partners, affiliates, or other vendors may use cookies. Cookies uniquely identify the device or user account you use for this site. You can control the use of cookies by adjusting your browser preferences at any time. If you reject cookies, you may still use our site. However, rejecting cookies may limit your ability to use some parts of our site.
- Other Tracking Technologies
- We also use local storage such as HTML5 to collect and store content information and preferences. Our third party partners who provide certain features or display advertising on our site may do the same. Your browser may offer tools for removing HTML5 local storage.
If the tracking information we collect is considered individually identifiable information, the data is treated as Protected Health Information (”PHI”) under the Health Insurance Portability and Accountability Act (”HIPAA”). Use and disclosure of such data will comply with HIPAA’s Privacy and Security Rule.
How We Respond to “Do Not Track” Signals
Some web browsers have a ”Do Not Track” feature. This feature allows you to tell websites you visit that you do not want your online activity tracked over time and across websites. You may adjust these preferences at any time by adjusting your Cookie Settings and/or individual browser’s settings.
How We Use the Personal Information Collected
We may use the personal information we collect for purposes such as:
- Customer and troubleshooting support
- Error detection and debugging
- Reporting or data analytics services
- Lead generation and sales lead
We may also use the information collected for the following purposes:
- Surveys
- If you participate in surveys, we will request certain personal information from you. Participation in these surveys is completely voluntary and you have a choice whether to disclose this information. We may use a third-party service provider to conduct these surveys. We will not share the personal information you provide through a survey with other third parties unless we give you prior notice and choice.
- Advertising
- We may partner with a third party to manage our advertising.
How We Share Personal Information Collected
McKesson does not sell your personal information to third parties. We may need to share information with companies, organizations, or individuals outside of McKesson if we have a good faith belief that access, use, preservation, or disclosure of that information is reasonably necessary to:
- Meet applicable laws, regulations, legal processes, or enforceable governmental requests
- Enforce applicable Terms of Service, including investigation of potential violations
- Detect, prevent, or otherwise address fraud, security or technical issues
- Protect against harm to the rights, property or safety of our users, McKesson, or the public as required or permitted by law
- Engage in a merger, acquisition, reorganization, or sale of all or a portion of McKesson assets.
Your Choices
You can limit the personal information you disclose to us by choosing not to provide it within the Biologics By McKesson website or by failing to provide information through any offline features or in the ordinary course of business.
You may choose to stop receiving our newsletter or marketing emails by following the unsubscribe instructions included in those emails, or by contacting us using the contact information listed below.
Access to Personal Information
Some websites allow you to directly view, edit, or delete information about you through your profile settings. If this option is not available, you can update information about you by contacting your account representative or by sending an email to MSHMarketingPrivacy@McKesson.com.
Retention
We will retain your personal information as long as your account is active, as necessary to comply with our legal obligations, resolve disputes or enforce our agreements.
Health Insurance Portability and Accountability Act (”HIPAA”)
As a key provider of services and technology to the healthcare industry, McKesson has implemented programs to address the privacy and security requirements of HIPAA.
To the extent that we are functioning as a HIPAA Covered Entity, a Notice of Privacy Practices will be made available to you.
How We Protect Your Information
We protect the information we collect with appropriate physical, electronic and administrative safeguards. We only allow our employees, contractors, and agents to access personal information if they need access to perform services on McKesson’s behalf. They are also subject to confidentiality obligations.
Any sensitive personal information will be transmitted in an encrypted form using SSL encryption. Even though we have security safeguards, it is impossible to guarantee 100% security. If you have any questions about security or believe that your interactions with us are no longer secure (for example, you feel that your account with us has been compromised), you must immediately notify us by contacting McKesson at Privacy@McKesson.com.
Changes to this Privacy Notice
We may update this Privacy Notice from time to time. Updates may describe new features, products or services. Updates may also describe changes in how we use your personal information or to your controls. We will not apply changes to this Privacy Notice retroactively to personal information we have previously collected. Since we may make changes, we recommend that you read the current version of this Privacy Notice from time to time. If we make changes to this notice, we will update the “Effective Date” at the beginning of this notice.
Contact Information
If you have questions or concerns about this Privacy Notice, our information handling practices, or any other aspect of privacy and security of your personal information, please contact us at: Privacy@McKesson.com.
You may also write to us at:
McKesson Corporation
ATTN: Privacy Officer (Privacy Notice, Biologics by McKesson)
2 National Data Plaza NE, 3rd Floor
Atlanta, GA 30329