Bring brand-driven clarity to complex patient journeys
BIOPHARMA HUB SERVICES
 

Bring brand-driven clarity to complex patient journeys

Purpose-built, scalable hub services from Biologics by McKesson support your biopharma program’s growth from launch through indication expansion.

STRENGTH IN SPECIALTY
 

Partner with a different kind of hub services provider

Today’s hub services must be built for complexity. Our biopharma hub services are purpose-built to be one of a kind — designed to support advanced therapies, specialized providers and individualized patient journeys through collaborative, flexible program design.

Delivered through our PharmacyElite™ hub solution, we bring more than three decades of specialty expertise to support biopharma innovators. Working closely with you, we design hub programs that reflect the nuances of your brand and patient populations — flexing to support growth from launch through indication expansion and beyond.

30 +

Years supporting oncology and rare disease providers

15 +

Years of experience designing and supporting hub programs

30 +

Years driving biopharma commercialization and operational excellence

Purpose-built for narrowly focused disease states

Our specialty hub programs are developed for complex patient journeys across a targeted range of disease states, including oncology, rare disease and cell & gene therapy (CGT). Each program is tailored to the needs of patients, providers and our partners, resulting in a focused hub model that reflects the realities of the patient journey.

We understand the importance of supporting patients and prescribers across the journey, whether by connecting patients with financial assistance, delivering consistent, compassionate case management, or helping providers navigate specialty prior authorization for the first time. We ground our program recommendations in a deep understanding of the specific provider base, allowing us to flex hub services up or down based on provider resources, experience and preferences. We also provide targeted support for specific patient populations, such as newborns, teenagers and geriatric patients, who may face unique barriers to access or adherence.

Operational excellence through partnership

We work closely with our biopharma partners to design programs that reflect patient needs and the vision and culture of your brand. This partnership mindset is fundamental to delivering right-sized, scalable programs with operational strength and a strong focus on compliance. Our flexible technology model enables smooth integration with your preferred vendors, technology platforms and internal processes.

Guided by experience

Once we’ve gotten to know your brand and objectives, the PharmacyElite™ team draws upon more than 30 years of specialty experience to recommend hub strategies based on comparable patient journeys and provider experiences. We’ve seen what works well, and we channel that knowledge into best practices to bring informed recommendations to our biopharma partners — backed by proven implementation, operational excellence, and disciplined protocols aligned to your business requirements.

Key functions

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Access and reimbursement

Tailoring drug-specific programs to support benefits investigation, prior authorization and appeals guidance

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Provider engagement

Supporting providers through complex specialty journeys — as trusted agents of your brand

Key benefits

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Accelerate patient access to therapy

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Remove financial and clinical barriers to support patient adherence

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Leverage industry-leading experience designing complex programs with multiple stakeholders

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Build on our decades of engagement with your provider base

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Support adoption and adherence with coordinated care across home and hospital settings

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Seamlessly scale your program to accommodate new indications or delivery methods

Designed for complex patient journeys

Purpose-built hub programs supporting oncology, rare disease and cell & gene therapy.

Enabling access

Support for navigating coverage requirements and reimbursement considerations across complex specialty therapies.

Addressing financial barriers

Program‑level affordability support designed to help biopharma partners address financial barriers and support access across patient populations.