Bring brand-driven clarity to complex patient journeys
Purpose-built, scalable hub services from Biologics by McKesson support your biopharma program’s growth from launch through indication expansion.
Partner with a different kind of hub services provider
Today’s hub services must be built for complexity. Our biopharma hub services are purpose-built to be one of a kind — designed to support advanced therapies, specialized providers and individualized patient journeys through collaborative, flexible program design.
Delivered through our PharmacyElite™ hub solution, we bring more than three decades of specialty expertise to support biopharma innovators. Working closely with you, we design hub programs that reflect the nuances of your brand and patient populations — flexing to support growth from launch through indication expansion and beyond.
30 +
Years supporting oncology and rare disease providers
15 +
Years of experience designing and supporting hub programs
30 +
Years driving biopharma commercialization and operational excellence
Purpose-built for narrowly focused disease states
Our specialty hub programs are developed for complex patient journeys across a targeted range of disease states, including oncology, rare disease and cell & gene therapy (CGT). Each program is tailored to the needs of patients, providers and our partners, resulting in a focused hub model that reflects the realities of the patient journey.
We understand the importance of supporting patients and prescribers across the journey, whether by connecting patients with financial assistance, delivering consistent, compassionate case management, or helping providers navigate specialty prior authorization for the first time. We ground our program recommendations in a deep understanding of the specific provider base, allowing us to flex hub services up or down based on provider resources, experience and preferences. We also provide targeted support for specific patient populations, such as newborns, teenagers and geriatric patients, who may face unique barriers to access or adherence.
Cell & Gene Therapy Hub Services
Purpose‑built hub services designed for the complexity of CGT patient journeys.
Operational excellence through partnership
We work closely with our biopharma partners to design programs that reflect patient needs and the vision and culture of your brand. This partnership mindset is fundamental to delivering right-sized, scalable programs with operational strength and a strong focus on compliance. Our flexible technology model enables smooth integration with your preferred vendors, technology platforms and internal processes.
Guided by experience
Once we’ve gotten to know your brand and objectives, the PharmacyElite™ team draws upon more than 30 years of specialty experience to recommend hub strategies based on comparable patient journeys and provider experiences. We’ve seen what works well, and we channel that knowledge into best practices to bring informed recommendations to our biopharma partners — backed by proven implementation, operational excellence, and disciplined protocols aligned to your business requirements.
Key functions
Access and reimbursement
Tailoring drug-specific programs to support benefits investigation, prior authorization and appeals guidance
Affordability support
Proactively determining eligibility for financial assistance programs
Case management and adherence
Representing your brand with compassion and compliance
Non-commercial dispensing
Maintaining and triaging separate, consigned inventory for free drug programs
Provider engagement
Supporting providers through complex specialty journeys — as trusted agents of your brand
Biopharma reporting and insights
Providing visibility into the patient journey for continuous improvement, identifying enrollment trends, access barriers and more
Technology and integration
Leveraging our robust platform to deliver key insights and drive workflows
Key benefits
Accelerate patient access to therapy
Remove financial and clinical barriers to support patient adherence
Leverage industry-leading experience designing complex programs with multiple stakeholders
Build on our decades of engagement with your provider base
Support adoption and adherence with coordinated care across home and hospital settings
Seamlessly scale your program to accommodate new indications or delivery methods
Questions about hub program design or support models?
Designed for complex patient journeys
Purpose-built hub programs supporting oncology, rare disease and cell & gene therapy.
Enabling access
Support for navigating coverage requirements and reimbursement considerations across complex specialty therapies.
Addressing financial barriers
Program‑level affordability support designed to help biopharma partners address financial barriers and support access across patient populations.