Expect more from your rare disease specialty pharmacy partner
RARE PHARMACY SPECIALISTS
 

Expect more from your rare disease specialty pharmacy partner

Patients with rare or orphan diseases face unique barriers to access and adherence. Biologics by McKesson brings more than two decades of experience managing high‑risk specialty pharmacy programs for rare and orphan disease drug launches.

PERSONALIZED CARE PATHS
 

Tap into proven expertise with small patient populations

The Biologics team combines specialty pharmacy operational experience with deep clinical insight into small patient populations, including rare, ultra-rare and orphan diseases, and the reimbursement pathways that support access to care. Our logistical and clinical expertise supports highly personalized treatment journeys spanning metabolic, neuromuscular, immunologic, and nephrotic disease states, among many others, while also coordinating with providers who may be new to the specialty space.

This approach also addresses the social and emotional needs of children, teenagers and caregivers navigating physically, mentally and financially taxing journeys. By tailoring our proven rare-disease methodologies to accommodate patient dynamics, manufacturer priorities and regulatory mandates, the Biologics team serves as a trusted ally to manufacturers introducing new treatment options to vital niche markets.

Rare disease specialty pharmacy highlights

30 +

Years of specialty expertise, including first-in-class launches

25 +

Rare/orphan disease therapies in our inventory

115 +

Limited distribution drugs, including rare/orphan disease therapies

20 +

Years managing Risk Evaluation and Mitigation Strategy (REMS) therapies

8,000 +

Active provider relationships in rare disease

50 +

Robust licensing in all U.S. states and territories

A rare combination: commercial and clinical expertise

For more than 30 years, the Biologics team has partnered with manufacturers to simplify specialty journeys for patients, providers and biopharma companies. With more than two dozen therapies for rare or orphan diseases in our network, along with extensive experience with exclusive and limited distribution drugs, the Biologics team has a history of shared success with our rare disease drug partners.

Just as we educate patients and caregivers about the clinical journey, we also provide guidance to providers who may not work directly within the rare disease space, working with them through the process of prior approvals, clinical considerations and appeals letters as needed. We also maintain strong lines of communication to keep our partners informed throughout these complex courses of treatment.

As a trusted rare disease specialty pharmacy partner, we help biopharma manufacturers make a positive impact on patients and providers by:

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Collecting and reporting targeted data to support complex prior authorizations, appeals and adherence

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Leveraging deep rare disease relationships to navigate market dynamics

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Delivering patient hubs and data services to support rare disease journeys

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Providing field sales teams to strengthen provider engagement

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Identifying the right channel strategy for each partner

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Proactively exploring copay and foundational aid for rare disease patients

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Customizing process flows and business rules based on partner needs

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Providing a dedicated implementation team, from planning to execution

It’s rare these days to work with a company that is so professional. I was impressed with each and every person I spoke with. From the monthly delivery scheduling people to the nurses that periodically called to the pharmacists and medical counselors. And the delivery of my monthly meds was flawless as well.
Therapy-specific support
 

From launch through treatment

Our approach to commercialization and clinical support for rare disease journeys is rooted in therapy-specific education and understanding. Our disease- and therapy-aligned teams receive in-depth training on each disease, access pathways and barriers, patient and family considerations, payer appeals and other complexities of rare disease care. This shared knowledge equips our multidisciplinary teams to navigate the many aspects of rare disease therapy efficiently and effectively.

Trusted rare disease capabilities for complex populations

The treatment journey for rare and orphan diseases is often highly complex, spanning clinical care, reimbursement and provider education. Biologics’ support programs are designed to meet these challenges through comprehensive, personalized care for each patient and family. For therapies with federally mandated Risk Evaluation and Mitigation Strategies (REMS), our experienced team helps patients, caregivers and providers complete required safety steps and documentation to maintain compliance.

Two dispensing facilities + data redundancy

Adherence to prescribed rare and orphan therapies is always a priority, and our fully redundant operations support continuity of care even when extreme weather events or other emergencies arise. Biologics operates two accredited pharmacy facilities with specialty distinctions — one in Cary, North Carolina, and another in Fort Worth, Texas. Both sites are located near major cargo terminals and are equipped with a shared database and scalable systems to serve large numbers of rare and orphan disease patients. If one facility experiences an interruption, the other location has the systems and personnel in place to continue the journey as prescribed, dispensing medications and providing clinical support in a timely manner.

A Patient-Centric Partnership in Rare Disease Care

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Drug Pipeline Solutions

Learn more about how McKesson is building an ecosystem that connects biopharma, providers, pharmacies and payers to successfully develop and commercialize medications while maximizing our collective impact on the lives of patients.

High‑touch rare disease clinical support

Personalized clinical management to support access, appeals and adherence.

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Designed for complex patient journeys

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