Biologics Creates a Better Patient Experience
Your patients’ oncology and rare-disease treatment journeys can be long and difficult. We’re here to support you in creating a better experience — and better patient outcomes.
When you send a prescription referral to us, you can be sure that your patient will be in good hands. Not only do we have the deep therapy range and broad payer access to get your patients on therapy quickly and easily, but we also work closely with your patients throughout their treatment journeys, providing friendly, knowledgeable support and personalized services.
Our patient-support services — which 86% of our patients choose to enroll in — help mitigate side effects, avoid adverse events and promote adherence. Here’s what Biologics patients and caregivers have had to say about working with us. These testimonials represent the key ways in which we help you help your patients achieve better health outcomes.
Patients & Caregivers Say:
Therapy Onboarding
“[Biologics] goes above and beyond to ensure I understand the medicine being received. They provide me with the ship date, tracking number and carrier and always ask again if I have additional questions.”
Affordability Options
“You couldn’t be nicer or more helpful. When the grant runs out for my medication, you have always found me another grant. I am SO GRATEFUL!”
Seamless Logistics
“I have been on medications for almost four years and I have not had any problems in any regard. Even when I have moved or traveled, I am always able to get my medication and speak with anyone I need to. Very impressive.”
Efficiency
“I have constantly commented to the Biologics staff that I have never dealt with such an efficient pharmaceutical company in all my life. You folks go above and beyond.”
Refill Reminders
“Biologics gives me the comfort of knowing I can depend on getting my medication on time with no worries. Knowing that you will call me when my prescription is ready for refill makes my life so much easier, because life can be overwhelming when you’re dealing with an illness.”
Better Outcomes
“If I did not have Biologics helping me, I don’t think I would be here anymore. I just hope more people get this kind of help.”
Adherence Coaching
“During my treatment, I felt so supported by the Care Team who called me regularly. The calls made me feel so good! They were so nice and helpful, and they really made me feel like they were there for me. They have my love and affection.”
24/7 Availability
“I am very pleased with my experience with your company. As a cancer patient, I have had to work with many different pharmacies. Biologics has been my most positive experience so far. They communicate frequently, politely, with respect and in a timely manner. I have access to a pharmacist day and night, which is extremely important.”
Caregiver Support
A Commitment to Service
A Positive Patient Experience
“Every single person that I have dealt with at Biologics has been so wonderful and kind, and I am truly grateful for you all! Thank you!”
“Every individual I have spoken with has been knowledgeable, compassionate and professional in every conversation. The entire team has a deep understanding of my mother’s needs and provides me with the support I need to ensure the best quality of life possible for her. Thank you so very much for being there for us!!”
“My father has been with Biologics for a few years. From day one, they have been wonderful and continue to be wonderful. This is a hard time in his life, but the people at Biologics have always been helpful and caring. We truly appreciate Biologics!”
“I’ve never worked with a company that takes care of every little detail like Biologics does. I am telling everyone about Biologics and the great service I receive.”
“My experience with Biologics has always been positive and helpful, and everyone I have dealt with has been very well informed, courteous and concerned.”
“Biologics has been smoothly working on my behalf for the
entire time I have been taking this medication prescribed by my oncologist. I have had solicitations to switch pharmacies but am steadfastly committed to Biologics.”
“I am very thankful to have the Biologics team working to help me and others like me. They make a big difference in the lives of patients, and that is very important. Thank you for all you do!”
“I continue to rave about your entire operation, from the first receptionist that answers the phone to the delivery. The pharmacy has always been there to answer any questions and even look them up if they don’t have an immediate answer. They are all caring and compassionate to deal with.”
“I have only had great experiences with Biologics. I couldn’t be happier. This is honestly the easiest part of my cancer experience so far. I never have to worry about anything with Biologics! Reliable, courteous, top-notch service. Thank you!”
We believe better patient experiences result in better health outcomes. We’ll be there for your practice and your patients every step of the way in their oncology and rare-disease journeys. Contact us today to learn more about how Biologics can support your patients.